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Definitum Search Privacy Policy

1. Information About Us


Our Site is owned and operated by Definitum Search, a trading name of Definitum Limited, which is a Limited Company registered in England under company number 09038470.


Our Registered address is; First Floor, Spitalfields House, Stirling Way, Borehamwood, Hertfordshire, WD6 2FX. Our principle trading address is; 30th Floor, The Leadenhall Building, London EC3V 4AB. 


Data Protection Officer: Louise Carlton


2. What Does This Policy Cover?


This Privacy Policy applies only to your use of (“Our Site”). Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.


3. What is Personal Data?


Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.


Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. Personal Data does not include data where the identity has been removed or anonymised.


4. What Are Your Rights?


Under the GDPR, you have the following rights, which We will always work to uphold:

  • The right to be informed about Our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact Us to find out more or to ask any questions using the details in Part 10.

  • The right to access the personal data We hold about you. Part 9 will tell you how to do this.

  • The right to have your personal data rectified if any of your personal data held by Us is inaccurate or incomplete. Please contact Us using the details in Part 10 to find out more.

  • The right to be forgotten, i.e. the right to ask Us to delete or otherwise dispose of any of your personal data that We have. Please contact Us using the details in Part 10 to find out more.

  • The right to restrict (i.e. prevent) the processing of your personal data at anytime by contacting Us via section 1 above.

  • The right to object to Us using your personal data for a particular purpose or purposes.

  • The right to data portability. This means that, if you have provided personal data to Us directly, We are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask Us for a copy of that personal data to re-use with another service or business in many cases.

  • Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

  • Rights with respect to automated decision making and profiling


For more information about Our use of your personal data or exercising your rights as outlined above, please contact Us using the details provided in Part 10.


Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.


If you have any cause for complaint about Our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.


5. What Personal Data do We Collect?


Subject to the following, We do not collect any personal data from you when you visit Our Site unless you use the Contact Us form and wish Us to respond. We do not place cookies on your computer or device, nor do We use any other means of data collection via Our Site.


If you send Us an email, We may collect your name, your email address, and any other information which you choose to give when making contact through Our Site.


6. How Do We Use Your Personal Data?


If We do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see Part 7, below.


As stated above, We do not generally collect any personal data when you visit Our Site. If you contact Us and We obtain your personal details from your email We may use them to respond to your email. We will al


Any and all emails containing your personal data will be deleted no later than 30 days after your submission to Us or upon you providing your Consent to hold your data for longer and its explicit purpose –for example to enter into a contract with us to find you a new role.


You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.


We will not share any of your data with any third parties for any purposes other than storage on an email server without your explicit Consent to do so.


7. How and Where Do We Store Your Personal Data?


We may store some or all of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR as follows.


We store your data with an external third party, as detailed below in Part 8, that is based outside of the EEA. The following safeguards are applied:


We will only transfer your personal data to countries that the European Commission has deemed to provide an adequate level of personal data protection. More information is available from the European Commission.


Where We transfer your data to a third party based in the US, this will be protected by being part of the EU-US Privacy Shield. This requires that third party to provide data protection to standards similar to those in Europe. More information is available from the European Commission.


Please contact Us using the details below in Part 10 for further information about the particular data protection mechanism used by Us when transferring your personal data to a third country.


Personal data security is essential to Us and to protect personal data, We take the following measures:

  • TLS for all emails

  • Encryption at REST.

  • Additional security measures in line with the Risk and Impact of your data being disclosed.


8. Who Do We Share Your Personal Data With?


We may sometimes contract with the following third party for data storage purposes and to communicate to you any changes to Our Privacy Policies:

  • Google G suite.

  • Solve Database and CRM.

If any personal data is transferred outside of the EEA, We will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR, as explained above in Part 7.


In some limited circumstances, We may be legally required to share certain personal data, which might include yours, if We are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.


9. How You Can Access Your Personal Data?


If you want to know what personal data We have about you, you can ask Us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.


All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 10. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell Us everything We need to know to respond to your request as quickly as possible.


There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover Our administrative costs in responding.


We will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it. Normally, We aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date We receive your request. You will be kept fully informed of Our progress.


10. How You Can Contact Us.


To contact Us about anything to do with your personal data and data protection, including to make a subject access request, or to see a copy of our Companywide Data Protection Policies, please use the following details (for the attention of Louise Carlton):

                        Email address:

                        Telephone number: 020 7148 2000

                        Postal Address: Definitum Search, 3 More London Riverside, SE1 2RE.


11. Changes to this Privacy Policy


We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if We change Our business in a way that affects personal data protection.


Any changes will be immediately posted here on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

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